Effective Date: June 1, 2026
Company Name: Name the Pen
Website: www.thatsriver.com

1. Controller and Contact Information

Responsible for data processing within the meaning of the GDPR:

  • Company/Name: Name the Pen

  • Address: Hohenbergringstr. 116, 53940 Hellenthal, Germany

  • Email: contact@thatsriver.com

2. Collection and Purpose of Personal Data

We only collect, process, and use your personal data when you voluntarily provide it during the ordering process. The legal basis for this is Art. 6(1)(b) GDPR (performance of a contract). We collect:

  • First and last name

  • Billing and shipping addresses

  • Email address and phone number

  • Payment data (processed by third-party providers)

Purpose: We need this data to process your book orders, handle shipping logistics, issue invoices, and manage customer service.

3. Data Transmission to Third Parties

We only share your data with third parties to the extent necessary for contract fulfillment:

  • Shipping Providers: Your address is shared with DHL to deliver your books.

  • Payment Processors: Your payment details are securely transmitted to Squarespace, iDEAL | Wero, Klarna, and PayPal.

  • Hosting: Our website is hosted on servers provided by Squarespace.

4. Cookie Policy and Tracking

4.1 What are cookies?

Cookies are small data files placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies."

4.2 Why do we use cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our website. Third parties serve cookies through our website for advertising, analytics, and other purposes.

4.3 Categories of cookies we use

We classify the cookies we use into the following categories:

  • Strictly Necessary Cookies (Always Active): These are required for the core functionality of the website (e.g., keeping items in your cart, logging into your customer account). You cannot opt out of these, as our book shop cannot function without them.

  • Functional Cookies: These allow us to remember the choices you make (such as your preferred language, region, or currency) and provide enhanced, personalized features.

  • Analytics & Performance Cookies: These cookies collect information about how you use our site, such as which pages you visit and the links you click. This data allows us to optimize our shop and improve performance.

  • Marketing & Targeting Cookies: These third-party cookies track your browsing habits to deliver tailored advertisements and measure the effectiveness of our campaigns.

4.4 Consent and Legal Basis

Under German law (Section 25 TDDDG) and the General Data Protection Regulation (GDPR), we must obtain your active consent before using non-essential cookies (such as analytics or marketing cookies).

  • Strictly Necessary Cookies: Processed based on our legitimate interest in providing a functional website (Art. 6(1)(f) GDPR).

  • Non-Essential Cookies: Only placed after you provide explicit consent through our cookie banner (Art. 6(1)(a) GDPR). You can withdraw or change your consent at any time via our Cookie Preferences panel.

4.5 Managing Your Cookie Preferences

You can change your cookie preferences at any time by clicking on the Cookie Preferences button at the bottom of our website.

Alternatively, you can manage or delete cookies via your web browser settings. Please note that if you disable certain cookies, your ability to use specific features or areas of our online book shop may be limited.

4.6 Detailed Cookie List

CART | Session / (2 weeks) | Remembers items added to the cart for checkout.

hasCart | Functional / (30 mins) | Updates mini-cart display.

cart_canonical_url | Functional / (3 days) | Remembers the canonical URL for items in an e-commerce cart.

locked | Functional / (Session) | Manages access to password-protected pages.

crumb | Functional / (Session) | Prevents CSRF attacks, ensuring secure transactions.

siteUserCrumb | Functional / (3 years) | Prevents CSRF for logged-in site users.

RecentRedirect | Functional / (30 mins) | Aids in URL redirects and ensures page navigation works smoothly.

ss_cid, ss_cpvisit, ss_cvisit, ss_cvr, ss_cvt | Analytics / (30m - 2y) | Squarespace Analytics: Identifies unique visitors and tracks sessions.

_dd_s | 1st-Party Session / (4 hours) | Used to monitor and record browser errors.

4.7 Contact Us

If you have any questions about our use of cookies or other technologies, please email us at contact@thatsriver.com or contact us by mail at:

Name the Pen
Hohenbergringstr. 116, 53940 Hellenthal
Germany

5. Duration of Storage

We store your personal data only for as long as it is necessary to fulfill the purposes mentioned above (order processing and delivery). Furthermore, we are subject to statutory retention periods under German commercial and tax law (HGB and AO), which require us to store your order and invoice data for 6 to 10 years.

6. Your Data Subject Rights

Under the GDPR, you have the right to:

  • Request access to your stored personal data.

  • Request the correction or deletion of your data.

  • Request the restriction of processing.

  • Object to the processing of your data.

  • Request data portability.
    To exercise these rights, please contact us at the contact details provided in Section 1.

7. Right to Lodge a Complaint

If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with a supervisory authority. In Germany, the competent authority is the Landesbeauftragte für Datenschutz und Informationsfreiheit (LfDI) of your respective federal state.